Support

Stuck on something the docs don't cover? We'll help.

Contact

Email support@developer-guy.com with your store URL and a description of what you're seeing — screenshots help enormously. We aim to respond within one business day.

Before you write in

• Check the FAQ — the most common issues are covered there.
• If something looks broken, try viewing the storefront in a private/incognito window to rule out cached files.
• Note which template it happens on (homepage, product, collection) and whether it's desktop, mobile, or both.

About Developer-Guy

Velocity is built by Developer-Guy, a UK Shopify Partner building apps and themes — including SmartTrade Pro, Intellify and Schema Clinic.